What To Do Before Floor Installation
- Pack up any personal and breakable items in the rooms your new flooring will be installed in. For liability reasons, your installation team can’t move any of these items themselves. Personal items include cash, checks, guns, jewelry and similar items. Don’t forget to empty the contents of drawers and cabinets. If we spot any overlooked items in the work area, we’ll contact you and ask you to move them.
- Remove all bedding and pillows from the work area.
- Remove all items from the floors of closets that will be getting new flooring.
- Remove all TVs, DVDs, stereos, video game equipment, etc.
- If appliances need to be moved, please disconnect all water and gas lines. If you’re not sure how to do this, contact us for assistance.
- Electricity must be available at the job site, and indoor heating must be available in cold weather.
- We may drop off your new flooring a few days early to allow it to acclimate to its new climate. This is an important step to prevent warping after installation. Boxes will be opened up, and any loose planks will be stacked out of the way.
- If you’re removing old flooring yourself, please do so at least one day before the installers arrive to make sure we have enough time to clean the subfloor. If you’re pulling up old carpet, make sure to pull all the old staples up. Ask your installers whether or not you should try to remove the old carpeting tack strips from the perimeter of the room.
What To Expect
- When your flooring arrives, we’ll contact you to set an installation date and approximate arrival time. We can’t set exact arrival times, but our floor installers will do everything they can to arrive within an one-hour window.
- Make sure you check your flooring to see that they’re the correct style and color before installation proceeds.
- Hardwood flooring and trims are natural products with variations in grain and stain uptake. They may not be an exact match.
- Pulling up old flooring is a messy process, and it can produce a large amount of dust. While we do everything we can to keep the dust down in a routine installation, our installers aren’t responsible for the dust created by the removal of old flooring.
- It’s often not possible for us to fully assess a subfloor until we tear up existing flooring. If we discover your subfloor is too uneven for secure flooring installation, we may need to level it with a product called float. Float is currently billed at $60.00 per bag. We’ll notify you if this becomes necessary.
- Because of all the tools needed to ensure a perfect fit, walls and baseboards will likely get minor marks and scratches during the installation of your floors.
- Our installation teams don’t paint or chalk quarter round moldings. We also don’t cut or plane doors.
- Our installers are courteous professionals that can be expected to respect you and your home. No member of your installation team should smoke or play loud music in your home. Should this occur, contact us immediately at 904-944-1724.
- When the job is finished, your installer will walk every completed room with you for inspection.